The design and innovation in our products together with our website content is unique to Smokai Limited. Smokai Limited owns the copyright in the designs for our smoker units and our trade marks are registered in the United States, Canada, European Union, Australia, New Zealand and other countries.
Our legal team makes sure that our intellectual property is protected, and we will not hesitate to enforce our rights when necessary.
BEWARE OF SMOKAI COUNTERFEITS
Smokai is a proud New Zealand company whose brand and products have global reach and relevance.
For over 10 years Smokai has provided its customers around the world with high quality, reliable and innovative products. This is what our end-users have come to expect. All Smokai products are meticulously designed, engineered, tested and manufactured in New Zealand under strict quality control standards. However, unfortunately there are individuals and companies creating and distributing fake Smokai products, known as counterfeits, which are often far inferior to genuine Smokai products in every respect. We have created this page to inform our customers and end-users, and help to expand awareness of this issue.
Counterfeits are produced using sub-standard materials and are sold on numerous websites, and in some cases retail stores, at varying prices and are often at times difficult to distinguish from genuine Smokai products. Counterfeits come in a number of forms from cheap knock-offs of original Smokai designs to unrelated designs. This is a serious issue that impacts our customers, end-users and our brand which is why we are investing heavily in monitoring both on-line and retail environments for these counterfeit products. Once identified, we will take all action we consider appropriate to shut these illegal activities down.
We recommend always purchasing Smokai products, direct from us via this store, or from a legitimate authorised dealer.