The design and innovation in our products is unique to Smokai and are protected by patents pending, copyright and trademarks issued by authorities in the United States, Canada, European Union, Australia, New Zealand and many other countries.
Our legal team make sure our Intellectual property is protected and we will not hesitate to enforce our rights when necessary.
BEWARE OF SMOKAI COUNTERFEITS
Smokai is a proud New Zealand company whose brand and products have global reach and relevance.
For over 10 years Smokai has provided its customers with quality, reliable and innovative products that our end-users have come to expect. All Smokai products are designed, engineered and manufactured in New Zealand under strict quality control standards. However, there are unknown and unauthorized individuals and companies creating and distributing fake Smokai products, known as counterfeits, which do not meet our exacting quality and safety standards. We have created this page to inform our customers and end-users, and help to expand awareness of this issue.
Counterfeits are produced using sub-standard materials and are sold on numerous websites at varying prices and are often times difficult to distinguish from genuine Smokai products. Counterfeits come in a number of forms from cheap knock-off versions of original Smokai designs to unrelated designs. This is a serious issue that impacts our customers, end-users and our brand which is why we are investing heavily in monitoring both on-line and retail environments for these counterfeit products. Once identified, we are taking aggressive actions to shut these illegal activities down.
We recommend always purchasing Smokai products, direct from us via this store, or from a legitimate authorized dealer.