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Our Smoke Generators are used everyday around the world by fisherman, hunters, small-goods companies, smoke houses, pit masters, BBQ champions, home smoking enthusiasts, celebrity chefs and many other good folk.


Manufactured in New Zealand | Precision-Engineered | Heavy-Duty | Easy & Convenient | Versatile | Controllable | Reliable | Economical

All of our Smoke Generators feature the Smokai-Modular-System™, which incorporates a built in mount that makes it easy to attach the Smoke Generator to your preferred setup to get up and smoking.

We also offer a range of Quick-Mount™ adaptors if you're mounting to your BBQ / Grill.

    PREMIUM SMOKING WOOD

    Sourcing only the finest smoking wood is what we do. Because that’s a proven recipe for creating quality smoke and legendary flavour.


    • - Premium, 100% all-natural hardwood
    • - Sourced from renewable sources
    • - Cut from fresh, de-barked logs
    • - Kiln dried to a super low moisture content
    • - Resealable bag to keep it fresh

    WORLDCLASS SHIPPING

    We back ourselves and most importantly our customers by holding all items in stock, ready for dispatch. 

    Given this, the time your package takes to arrive is dependent on our selected couriers.  This is why we choose courier companies that, from our experience, provide the quickest and very best delivery experience. 

    These aren’t just words.  Read our reviews and you’ll see that our shipping times are world class.

     

    We provide real time tracking for all orders.

    You will receive an email from us once you order has been placed through the website.

    You will receive a further email with a link to live tracking, irrespective of your location, once your order is despatched.

    You can track your item using the number provided.

    If we receive your order before 2pm (NZST) during weekdays, we’ll despatch your order the same day.  We know you don’t want to wait too long to receive your awesome Smokai product, so our aim is to dispatch it as quickly as possible which is timed to the last daily collection by our international and national couriers.  If we anticipate a delay in the despatch or delivery of your order for whatever reason, we will contact you.

    We ship to countries around the world every weekday via DHL Express.

    NEW ZEALAND: We offer FREE COURIERPOST delivery on all orders over $100 NZD. 

    For orders that are below this threshold, we charge a flat rate of $10 NZD for CourierPost delivery.

    INTERNATIONAL: We offer FREE DHL EXPRESS shipping based on these order minimums.

    Australia: FREE for orders over $150 NZD

    USA & Canada:FREE for orders over $250 NZD

    Europe: Free for orders over $250 NZD

    For orders that are below or outside of our free express shipping thresholds the following rates apply:

    Australia:DHL Express $30 NZD

    USA & Canada: DHL Express $35 NZD

    Europe: DHL Express $50 NZD 

    Other International destinations: ships with DHL Express $65 NZD for ALL ORDERS 

    We back ourselves and most importantly our customers by holding all items in stock, ready for dispatch.  Given this, the time your package takes to arrive is dependent on our selected couriers.  This is why we choose courier companies that, from our experience, provide the quickest and very best delivery experience.  These aren’t just words.  Read our reviews and you’ll see that our shipping times are world class.

    Please note that these shipping times are based on average delivery times we are currently seeing and are not guaranteed.  Often shipping times are quicker than indicated below.

    New Zealand

    North Island 1-2 days
    South Island 3-4 days
    Please add an additional 1-2 days for New Zealand rural deliveries.

    Australia

    DHL Express 2-5 days

    USA & Canada

    DHL Express 3-6 days

    Europe & United Kingdom

    DHL Express 3-6 days

    Other Countries

    DHL Express 3-7 days

    This does not apply to New Zealand customers.

    USA customers will not be charged duties or customs by their authorities unless their order totals over $800 USD.

    Australian customers will not be charged duties or customs by their authorities unless their order totals over $1,000 AUD.

    For all other international destinations, your package may or may not be subject to import taxes, customs duties, and/or fees imposed by the destination country.  If you are unsure about your country’s custom policies, please contact your local customs office.

    Smokai ships your package DDU, “duties and taxes unpaid”, does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be.  If you do incur these additional charges, they must be rendered in order for your package to clear customs.

    If your international order has not been received within 10 business days, please consult with your local DHL office as this is the fasted way to expedite your delivery.

     

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