Our Smoke Generators are used everyday around the world by fisherman, hunters, small-goods companies, smoke houses, pit masters, BBQ champions, home smoking enthusiasts, celebrity chefs and many other good folk.
Manufactured in New Zealand | Precision-Engineered | Heavy-Duty | Easy & Convenient | Versatile | Controllable | Reliable | Economical
You are provided with access to this Website in accordance with these terms and conditions and any orders placed by you must be placed strictly in accordance with such terms and conditions.
We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part hereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or change these terms and conditions from time to time, and your continued use of the website (or any part hereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.
Contract, Order Acceptance and Cancellation The technical steps required to create a contract between you and Smokai are as follows: (a) You place the order for your products on the website by completing the ‘Check Out’ and 'Payment' process. (b) We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or an order acceptance from Smokai. (c) Order acceptance and the completion of the contract between you and Smokai will take place on the despatch of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it before despatch. The sales contract is completed in New Zealand. We may not be able to accept your order or part of your order for one of the following reasons:
The product you ordered is out of stock;
The product you have ordered is not available for shipping to your country;
Authorisation of your payment failed;
We made a pricing or product description error; and/or
You are not eligible to order from Smokai
If there are any problems with your order, we will contact you. If you change your mind about an order that you have placed with us, please contact us as quickly as possible by emailing firstname.lastname@example.org
Orders are usually processed immediately after you place the order, so we may have already packaged your order and made arrangements for it to be sent to you when you cancel it. If this is the case we cannot always stop the order from being sent.
Product Descriptions Each item purchased is sold subject to its product description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct. However, some information, including product descriptions may not always reflect the position at the moment you place an order.
Indemnity You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.
Trading Names, Copyright and Patents Smokai is the trading names of Smokai Limited, registered in New Zealand, Company No. 3536371. Our registered office is BDO Auckland, 29 Northcroft Street, Takapuna, Auckland, 0622. Our New Zealand GST number is 107-667-752.
Smokai's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Smokai to the customer, together with any postage costs incurred. Smokai shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way. Smokai cannot accept any liability for a failure to comply with specific instructions stated in any owners manual supplied with a product, instructions, catalogue or on the website.
Smokai and other Smokai owned names and or logos contained in this site are trademarks and or registered trademarks of Smokai Limited. Other names on this site may be trademarks or registered trademarks of their respective owners. Copyright in the products, photographs, site design and graphics contained in this website is held by Smokai Limited. Certain Smokai products maybe also be protected by design copyright, patents or pending patents.
Don't rip us off. We respect Intellectual Property rights and expect others to do the same. We will protect our property, so if you're one of those people who decide to rip us off, irrespective of where you are in the world, we'll find out who you are and ask our lawyers to take immediate action against you.